At VJOOD DRIP, every piece is made and packed with care. Because each order is processed individually, we do not accept returns, exchanges, or refunds once an order has been placed. All sales are final.

However, we stand behind the quality of our products. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@vjoodrip.com with:

• Your order number

• Photos clearly showing the damaged or defective area

Our team will review your request and get back to you as soon as possible with a resolution. Depending on the situation, we may offer a replacement or store credit.

We appreciate your understanding and support — every order helps us continue creating meaningful designs and representing the VJOOD energy.